Cancellation Policy

蟹鮨加藤キャンセルポリシー Cancellation Policy





 営業時間: 平日土日祝 10:00-17:00
 Tel: 050-3184-0720

※ TableCheckにログイン頂き、ご自身でご変更、キャンセルも可能です。

Sushi Kato’s Cancellation Policy

[Reservation Cancellation Policy]

  • Cancellation 2 days before the reservation date: 50% of the course fee.
  • Cancellation the day before: 70% of the course price
  • No-show Cancellation: 100% of the course price
  • In case of a reservation change for more than 4 persons, don’t hesitate to contact us at least 2 weeks before the reservation date.

[Late for your Appointment]
If you are late for your appointment due to traffic or sudden trouble, please get in touch with us as soon as you know.

If you do not show up for your appointment 15 minutes after the scheduled appointment time, we will consider you to have canceled your appointment without notice and will charge you 100% total amount.

Please note that extending an appointment due to delay is not permitted in principle.

[Weather or Natural disaster matter]
Please let us know if you cannot come to our restaurant due to sudden bad weather or natural disasters. We will not charge you a cancellation fee even if you cancel on the same day. We look forward to making another reservation for you after things have calmed down.

[Health Conditions]
To prevent the spread of coronavirus infection, we request that you take your temperature. Please note that if your body temperature is 37°C or higher when you enter the restaurant on the day of the service, we may cancel the service. In such cases, no cancellation fee will be charged.

■Contact information for reservation changes/cancellations
 SUSHI KATO Concierge
 business hours: All days 10:00-17:00
 Tel: 050-3184-0720

* You can change or cancel your reservation by logging in to TableCheck.

予約時の注意事項 Reservation Notes

(1)7 歳-11 歳までのお子様はハーフポーション・半額でのご提供となります。12 歳以上のお子様は大人扱いとさせて頂きます。
 Children between 7 and 11 years old will be served at half price. Children over 12 years old will be treated as adults.

(2)3 歳-6 歳までのお子様については貸切予約の場合のみお受付しております。このご年齢のお子様については、1 人8,000 円のフライ定食でご案内させて頂きます。
 Children between the ages of 3 and 6 are accepted only for private reservations. For children of this age, we will guide you with a fried set meal of 8,000 yen per person.

(3)1 組1 メニューとさせて頂いております。同じグループのお客様で別々のメニューはお選び頂けませんので、予めご理解をお願い致します。
 We have one menu per group. Customers in the same group cannot choose different menus, so please understand in advance.

(4)当店は18:00-, 20:00- の完全予約制です。時間外のご予約、当日及び前日のご予約はお受けできませんのでご了承ください。
 Our restaurant is a complete reservation system from 18:00- or 19:00- or 20:00-. Please note that we cannot accept reservations outside of business hours, or reservations made by contacting us on the day or the day before.

(5)当店では現在お支払い方法として、以下の2 つの方法のみでご対応しております。予めご了承ください。
   ① TableCheck でのクレジットカード登録による決済(店舗退出後の自動決済)
   ② 店舗での当日クレジットカード決済
 We currently only offer the following two payment options: Please note.
   ① Payment by credit card registration on TableCheck (automatic payment after leaving the restaurant)  
   ② Credit card payment on the day at the restaurant

 Please contact us in advance if you would like to change the menu due to allergies or other reasons.

 ・2 日前キャンセルの場合:コース料金の50 %
 ・前日キャンセルの場合 :コース料金の70 %
 ・無断キャンセルの場合 :コース金額の100 %
 ・4 人を超える予約の変更は予約日の2 週間前までご連絡ください。
 Our cancellation policy is as follows.
 ・If canceled 2 days before: 50% of the course fee
 ・If canceled the day before: 70% of the course fee
 ・In case of cancellation without notice: 100% of the course amount
 ・Please contact us at least 2 weeks before the reservation date to change the reservation for more than 4 people.